WHAT THE SOFTWARE CAN DO

A connected invoice process.

Zoho Books supports sending invoices and credit notes through the Peppol eInvoicing network, checking their progress and receiving supplier bills and credits as drafts for review. Its documented setup requires tax settings to be enabled and a Tax Registration Number (TRN). Businesses that are not VAT-registered need to confirm which setup process is available to them.

We also review your data, approvals, transaction types and connected applications to identify anything the built-in connection alone does not address.

YOUR FACT DELIVERABLES

What FACT will help you put in place.

Registration and setup support

Help registering your company with the ASP and setting up the built-in connection.

Checking your records

Checks for missing or inconsistent data, followed by a correction list and an agreed recheck.

Setup & testing with your team

Setup and testing of the agreed processes, with help for your team to check that they work as expected.

Training & documentation

Practical eInvoicing training, a step-by-step procedures handbook and standard guidance videos.

Launch & extra support

Help with the launch, followed by 30 days of support during business hours, with extra assistance during the first week.

Clear scope

The standard service covers one set of company records in Zoho Books, one Tax Identification Number (TIN) and the main billing process agreed with you. Any additional requirements are agreed separately.

HAVE MORE THAN ONE SYSTEM?

Tell us what else connects to Zoho Books.

Online shops, stock systems, checkout tills and other connected software can affect the work needed. Tell us where your invoices are created so FACT can assess the full requirements.

QUESTIONS ABOUT YOUR SETUP

Before you decide.

Do incoming supplier invoices still need approval?

Yes. Preparation needs to cover receiving invoices and credit notes as well as sending them. Your team still needs to check suppliers, prevent duplicate entries and approve bills. In Zoho Books, received bills and vendor credits arrive as drafts for review.

What support follows the launch?

The standard Zoho Books service includes 30 days of support during business hours, with extra assistance during the first week. Standard hours are Monday to Friday, 9am to 6pm UAE time. Other implementations have agreed support arrangements. Optional ongoing services can include ticket support and periodic operational reviews.